Hello Experts,
I am working in the support project and dont have any project team in my organization. currently we are got a project which i currently running on Avaya. i need to take a lead and migrate that project in Cisco. i am not that good in de...
Dear Experts,
request your help, actully i want to understand that when call comes from ingress gateway we have dial-peer to send call to cvp call server sip service. then how cvp call server sip service receive call and send call to icm service. wha...
Dear experts,
i am creating cvp test lab but i have limited hardware resources. need to know, can i install cvp call server, vxml server. media server and ops console on same machine.
i have doubt with ops console...
best Regards,
Deepak
Dear Experts,
Please help me to understand, how to play the Datetime back to caller in PD Microapp, what should be the configuration parameters and do i need to carry some media files as well to play it.
Regards,
Deepak
Dear Experts,
Request your help to create a SQL Query in ICM DB
i have a list of of 10 agents i want to know these agents transfer how many call to perticalar vdn(skillsets).
BR,
Deepak
Hi,
in the above script we are collecting 4 digits from caller and for playback these 4 digits back to caller we are using PD Microapp.can anyone show me the format to create the network VRU script to play these 4 digits back to caller as mentioned i...
Hi Experts,
Can any one can explain and give details of PD Microapp.i have collected digits "9856" from the customer and I want to play these digits back to caller through PD Microapp.
i am able to play the captured single digit through GD microapp...
Dear Ramamoortht,
actully my question was how to read the logs means what exectly message Ctios server receive from Ctios client and what is communication happen between ctios server and cti server.how CTI server communicate with Call Manager. what...