I have call manager express, and I want to disable call history for specific IP Phone. I tried the command "exclude call-history" but still shows the call history. ... View more

Hi,   I'm planning to purchase a cisco IP phone SPA525G2, but does anyone know is SPA525G2 work with cme 2911? if not, any suggestion with cisco wireless phone other than 7921   thanks ... View more

Hi, Anyone can help me with edit originating number format? the scenario is as below    For outgoing Calls :                 The originating Number (A#), should be 96611510XXXX format.                 The Destination Number should be 0NXXXXXX (N area code) or 00XXXXXXXXX (for international) Do I have to create a SIP class?  I have get a massage from service provider as per the attach, shows what happen if I didn't change the numbering format. Thanks   ... View more

Hi,   Anyone can help me with the below, I got this information from a telecommunication company and what I have to do to send the number as per his request   You are sending the originating Number (A#) as “0” and  the Destination Number as “94888231”. While it should be as follows: The originating Number (A#), should be 96611510XXXX format. The Destination Number should be “0114777231”.   PFB screenshot from the traces     Thanks ... View more

Hi,   I trying to allow traffic from outside to inside to monitor the DVR from outside on both laptop(accessing through web browser) and mobile application, but it did not work, I configure nating on my router as show below   * ip nat inside source static tcp 10.10.10.102 8080 192.168.1.1  8080 * ip nat inside source static tcp 10.10.10.102 5554 192.168.1.1 5554 * ip nat inside for internal interface and ip nat outside for external interface. and I allowed port forwarding in modem for both ports 8080/5554   the attached shows my senario of the connection, so kindly any suggestion how the allow the traffic work   regards   ... View more

HI, I have a client have CME with 4 port fxo, and he has fiber modem carrier internet and landline, and I have a problem with landline, the landline just working with analog phone but CME no response, I did "debug vpm signal" and no result show on the screen, I think this line not giving puls so that why the CME. so any suggestion or solution  thanks ... View more

Hi, I have CME 2921 and Slim IP door Phone, I want to configure IP door phone to be integration with CME, anyone know what is the correct configuration which I have to apply it on cme. regards ... View more

HI, As you see in Drawing that I have attached, I have two branches connected to HO through BGP VPN, and I want them to use the resource that in HO (mail server, FTP server, CME and Internet). So what is the configuration that I have to configure on routers using "IP Route" any suggestion. Note:- I using in HO Router OSPF, the VPN is BGP and the Branch is EIGRP. regards ... View more

Hi, I have Unity express not working probably, the voice mail and auto-attendant sometimes working and sometimes not. I acces to unity express and I do "sh errors" commands and show me this below HO-CUE1 1# #   sh errors  Module error report: MODULE           ENTITY           ACTIVITY         NUM ERRORS ccn              SubsystemAppl    DBUG             3       ccn              SubsystemSip     DBUG             2 so what do you think the problem is? ... View more

I have a customer who has a phone wiht direct line, when someone call him on his direct line its ring two rings then stop then ring again. What do you think the problem is? regards, Waref ... View more