I had to replace an informacast analog adaptor that connected to a Bogan overhead paging system. I was recommended to use ATA 191 as the replacement. This is a ATA191-K9 enterprise device, not MPP.I configured the device in cucm and when analog phone...

I am looking for a script or method that once an end user calls in and makes their selection the system asks the end users to confirm their selection.  Example, end user calls in and selects option 1.  The options would be the state county they live ...

We have a switchboard that is operated by three individuals using the attendent console application.  Calls are routed using script and time of day.  I'm looking to see if there is a way that if all operators were to leave for an emergency that a but...

Our switchboard personnel have to recreate some speed dial numbers they create.  When virus scans are ran on the computers, (Norton, Malwarebytes, and Super-Antispyware) teh speed dial numbers and some times the tabs are deleted.  I have configured t...