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Hi Jason,
You can accomplish that with ECC variables. You may want to take a look at this documents:
https://supportforums.cisco.com/document/12425561/configuration-call-peripheral-variables-and-expanded-call-context-ecc-finesse
http://www.cisco.com...
kmeehan36,
I think you can achieve this by saving this data (counter value) somewhere, for example by integrating your UCCX with a SQL DB so you can write/read this value in a table, this way you can effectively make your counter as you need.
Hi samhopealpha,
Did you already make sure that all necessary ports in the firewall are open? If possible, as a test you can set a any to any firewall rule and then do some login tests.
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