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We have two UC540s. Both devices are configured with identical dial-peers for voice mail.
When a call from UC540-A is made to a DN on UC540-B, if it goes unanswered and is set to forward to the voice mail pilot, the call is directed to the dial-pee...
I'm troubleshooting an issue with UCCX 7.0.1 HA (I know it's EOL and needs to be upgraded. That project is in the works). Synchronizing Directory Services in CDA is consistently returning an error, CDAUI2082 At least one error has occurred during the...
Is there a best practice for handling calls that exceed the maximum number of sessions provided in the application/trigger parameter in UCCX?
Presently I've got the script checking the position in queue and if it's in the last spot before the maximu...
I'm running into the following bug on UCCX 7.0.1:
CSCtd75811 (Multiple Agent.exe Instances Created Causing CAD Agent to Disappear)
The solution says to "Extract the patch SplkStd.dll file to the path above."
I don't know where to get the patched Sp...
On CUCM 7.1 SSL3 is used for Tomcat. With the discovery of vulnerabilities in SSL3, Microsoft has apparently killed it on IE11 with update KB3172605. Clients can no longer access CUCM web interfaces without a workaround lowering the Diffie Hellman ke...
FIXED! I noticed the following lines in my WebAdmin logs/debugs in C:\Program Files\Cisco\Desktop\Log: 2017-08-28 08:40:21,565 ERROR WEBADMIN2001 An ERROR has occurred while processing the request. Type of Exception: com.spanlink.caf.ldap.LDAPExcept...
Thanks for the reply! I've restarted the sync services and even gone as far as to restart the both servers. The issue persists. One thing I did notice is that the manual sync fails at exactly 2 minutes every time. I believe I have a timeout problem o...
When logged onto the UCCX appliance desktop, click on Start>Programs>Cisco Unified CCX Administrator>Cisco Unfied CCX Serviceability Utility.
After it loads up, click the Process Activation tab and make sure Cisco Desktop VoIP Monitor Service and Ci...
