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I am looking to accomplish the following:On a new inbound chat thread, ask the customer a few questions and store those answers as a variable in the thread that can be used to influence the remainder of the conversation with the customer.I know i can...
I am looking to pass a variable from the STORE Data Provider as part of an iFrame URL. For example:"widgets": {"comp1": {"attributes": {"src": "https://test/{$STORE.agent.agentId}"},"comp": "agentx-wc-iframe"}}The value is not being passed, rather th...
We are using Meraki Templates to control all of our network configurations. We have the need for a few of those sites to have manual NAT-T overrides due to upstream firewalls not supporting automatic configuration. On a standalone network, you can co...
Following this guide: Set up Azure AD Wizard App in Control Hub (webex.com)We have well over 1000 use objects in Azure AD, many of which are service accounts, guest accounts, dummy accounts, etc... which we have no use for in Webex. When we used the ...
We have successfully deployed HA across two CSR1000v routers in each of our Azure regions. Routing is set up on the Azure backend between regions using VNet Global Peering. While highly unlikely, in the event of both routers going down in Region A or...
Thank you for this, it was super helpful to put me on the right track. I wanted to make it work just how you had it before trying to modify it for my use case. I am just getting a grey screen in my WxCC NAV panel.{
"nav": {
...
Thanks....I wish I knew what that all meant. Remember this is a "agentx-wc-iframe" so I'm just loading a URL in the page. I don't exactly know what you mean by all of this. Could you share a complete json widget example?
I'm using the native HA program to failover between routers within the same region. I'm not sure of anything that supports cross region / tertiary failover. I could write something customer in Python, but if I went that route I'd probably just do it ...
