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Hello Community,
I am facing the following customer request: they want to automatically make a post call satisfaction survey with DTMF-based answers and CUIC reportable (Call Custom Variables Report will be sufficient) but the survey has to be placed...
Hello Rob,
thanks for this very helpful response. I really appreciate someone sharing solutions like this with other engineers.
I am facing very similar customer request: they want to automatically make a post call satisfaction survey with DTMF-based...