After installing the private cloud virtual appliance , I am trying to import a protect dB snapshot into my cloud appliance . The process has started and is stuck at a point where it displays " rebuilding database constraints " . How long does it take to import a protect dB usually ? Should I restart the appliance or any other checks that I can do ? ... View more

Hi, 1.   We have a cluster having 12 nodes including pub and tftp. We are consolidating 4 different clusters into this one cluster. All the required data of 4 clusters have been exported to this new cluster but phones are yet to be migrated to it.   But recently we have been facing an issue where cpu utilisation of all the nodes including publisher increases from 10% to 30% momentarily for approx. 30 sec and then come down. This causes continuous variation in cpu utilisation as seen in RTMT. CPU of publisher even rises to 50 % sometimes.  During this rise it is observed that cmoninit (and sometimes tomcat) process CPU is also rising. 2.  My concern is that when all the phones will be migrated to this new cluster will it effect the registration process of phones? 3.  we have given reset to all the nodes but still the issue persists.  No pending process is there in BAT. 4.  Any suggestions for the issues are welcome. Thanks ... View more

Hi all, I have configured Calling party transformation pattern for hiding  ' # '.  where the pattern is XX4#XX and masked number is XX1111. Configuration steps are as follows. 1. Created a partition :   TEST_PT 2. Created a CSS:  TEST_CSS 3. Added TEST_PT in TEST_CSS. 4. Created calling party transformation pattern as XX4#XX with   (a) Partition = TEST_PT.   (b) Checked Urgent Priority   (c) Unchecked (By default) : Use Calling Party's External Phone Number Mask   (d) Calling Party Transform Mask:  XX1111 * other values are default. 5. Added   'TEST_CSS'  in Calling Party Transformation CSS in Device Mobility Related Information of device pool configuration. 6. Checked in device configuration page: Use Device Pool 'calling party transformation pattern'. after this configuration all devices pertaining to the device pool were given a restart. Same configuration is working normal in other clusters. But in one particular cluster transformation is not  working. However, in DNA Transformation pattern is working normal. Kindly explain the probable reasons for this behavior of transformation pattern and if possible solution for rectifying the issue. ... View more

Hello,   I have downloaded SDK and set up IIS . I am able to use applications like clock. However i am facing problems in configuring idleurl.asp. Can anyone give me step by step procedure to edit .asp file and other relevant steps.   Thanks Ram ... View more

Hello, I have downloaded SDK and set up IIS . I am able to use applications like clock. However i am facing problems in configuring idleurl.asp. Can anyone give me step by step procedure to edit .asp file and other relevant steps. Thanks Ram ... View more

my sceanario is like this: cluster 1 Boss 1 PA 1   cluster 2 Boss 2 PA 2   there are five other clusters as well All clusters are connected by SIP trunks to SME cluster. Intercluster calling takes place through SME.Boss 1 wants to override PA of Boss 2 Boss 1 wants to call Boss 2 directly without PA.All others should come through PA.Boss 2 should not be able to call boss 1.For all others in same and rest of clusters.  boss 2 should be accessible by PA only.How to acheive this.Is there any feature to route calls further based on calling party? ... View more

We are using cisco call manager 8.5.1. We want to know how many software resources of conference bridge, annunciator  and MTP are provided by a single call manager node? ... View more

I have configured hardware transcoder on cisco IOS gateway. their are two voice cards with dsp services dspfarm ,how to increase maximum sessions inn a dspfarm transcoder profile?currently it is showing 1-28.When I am trying to run command dspfarm transcode maximum sessions, it is not taking this command. ... View more

Does inserting an MTP in video calls convert them to audio? Is it mentioned in amy cisco documentation...any one please provide the link. ... View more

Need to write a UCCX script for two shifts everyday of the week. Shift 1 is from 0730 h to 1400 h and Shift 3 2100 to 0730 hrs the next day this logic will be followed: for type A faults goto phone no 100 for type B faults goto phone no 101 for type C faults goto phone 103 for type D faults goto ... View more