Hi, I am rather new in UCCX world especially in scripting, I have just created a basic script with a Hidden Sub Flow to another script which allows caller to enter their mobile number and then save it in a Document. Now, I want to know how can we do the call redirect the mobile number which been saved in the .txt document? Currently, as a workaround I created a variable Mobile1 and set a fix value (Please refer to attachment) but we're looking for a more flexible setup whereby call will be redirect to the last updated number in the document. Please advice. Thanks, Hidzwan Document Name = Mobile_Number.txt 90060176065415 ... View more

Hello fellow Cisco professionals, I had a weird issue happening in our environment at the moment. We have a CUCM SIP trunk integration with Lync Mediation servers for outbound/ inbound call in Lync (S4B). Everything was fine until last week when suddenly there's one way audio for Inbound call issue appeared at this is impacting all Lync Users in the cluster. Scenario : > Cisco phone calling Lync using E164 > Mobile phone (PSTN) calling Lync using E164 We did few testing: 1. Check the network reach ability from Voice gateway to Lync client (VG is the MTP) - Okay 2. Check any packet drops on the firewall - All good 3. Check the SIP traces and SDP looks fine as well Workaround: 1. We disabled Media Bypass on Lync server - call become two way audio 2. When in one way audio call, we press hold and resume the call - call become two way audio So based on your experience, do share your opinion or suggestion. Thanks in advance regards, hidzwan. ... View more

Hi Gents, I have an legacy Avaya PBX that requires to works with CUCM. Based on Avaya documentation that I found which based on CM v4, I create a trunk using H323 by creating H323 GW with Avaya IP address. On on the Avaya sides, AGC networks guy has configured on his portion accordingly. So, from Avaya phone can now call to Cisco phone by dialing full DN (eg: 91011234), however from Cisco phone unable to call Avaya DN (eg: 2345). The avaya dude insists that he could not see any sort of incoming signal from Cisco to his device. However, I could verify my call flow is works by using DNA in CUCM. Below is the call traces I captured from rtmt. Anyone can shed something here? Good Call (Inbound Avaya to Cisco)   Inbound H225 SETUP message from 10.242.75.52 at timestamp 01/12/2016 08:19:30.062   SETUP, pd = 8, callref = 0x0041, Message Size = 221 bytes   Sending Complete Bearer Capability i = 0x9090A3, ITU-T standard, 3.1kHz audio, Circuit mode, 64k, A-law Called Party Number i = '91013177' - Plan: ISDN, Type: National User-User, i = 0x052090060008914A00053CC0B5004C54114176617961204D756C746976616E746167650F52303136782E30322E302E3832332E301003140504010000C02C0504010000C03C0504010000C020010380C43464AA00807CB59206C1E501030056A4C652000000D51D800007000AF24B3406B81100807CB59206C1E501030056A4C65200003402130000640C6013800B0F0001000AF24B360803001E400064060401004C60138012150001000AF24B360802000AF24B36080300010001800100010010800180   UUIE ASN.1 Decode:   SPROCRas - {     h323-uu-pdu   {     h323-message-body setup :       {         protocolIdentifier { 0 0 8 2250 0 5 },         sourceInfo         {           vendor           {             vendor             {               t35CountryCode 181,               t35Extension 0,               manufacturerCode 19540             },             productId '4176617961204D756C746976616E746167 ...'H,             versionId '52303136782E30322E302E3832332E30'H           },           gatekeeper           {           },           gateway           {             protocol             {               h320 :                 {                   supportedPrefixes                   {                     {                       prefix dialedDigits : "9"                     }                   }                 },               h323 :                 {                   supportedPrefixes                   {                     {                       prefix dialedDigits : "9"                     }                   }                 },SPROCRas -               voice :                 {                   supportedPrefixes                   {                     {                       prefix dialedDigits : "9"                     }                   }                 }             }           },           mcu           {           },           mc TRUE,           undefinedNode FALSE         },         destinationAddress         {           dialedDigits : "91013177"         },         activeMC FALSE,         conferenceID '807CB59206C1E501030056A4C6520000'H,         conferenceGoal create : NULL,         callType pointToPoint : NULL,         sourceCallSignalAddress ipAddress :           {             ip '0AF24B34'H,             port 1720           },         callIdentifier         {           guid '807CB59206C1E501030056A4C6520000'H         },         fastStart         {           '0000640C6013800B0F0001000AF24B3608 ...'H,           '400064060401004C60138012150001000A ...'H         },         mediaWaitForConnect FALSE,         canOverlapSend TRUE,         multipleCalls FALSE,         maintainConnection FALSE       },     h245Tunneling TRUE   } }   Entire Message: 010:  08 02 00 41 05 A1 04 03 90 90 A3 70 09 A1 39 31 020:  30 31 33 31 37 37 7E 00 C4 05 20 90 06 00 08 91 030:  4A 00 05 3C C0 B5 00 4C 54 11 41 76 61 79 61 20 040:  4D 75 6C 74 69 76 61 6E 74 61 67 65 0F 52 30 31 050:  36 78 2E 30 32 2E 30 2E 38 32 33 2E 30 10 03 14 060:  05 04 01 00 00 C0 2C 05 04 01 00 00 C0 3C 05 04 070:  01 00 00 C0 20 01 03 80 C4 34 64 AA 00 80 7C B5 080:  92 06 C1 E5 01 03 00 56 A4 C6 52 00 00 00 D5 1D 090:  80 00 07 00 0A F2 4B 34 06 B8 11 00 80 7C B5 92 0A0:  06 C1 E5 01 03 00 56 A4 C6 52 00 00 34 02 13 00 0B0:  00 64 0C 60 13 80 0B 0F 00 01 00 0A F2 4B 36 08 0C0:  03 00 1E 40 00 64 06 04 01 00 4C 60 13 80 12 15 0D0:  00 01 00 0A F2 4B 36 08 02 00 0A F2 4B 36 08 03 0E0:  00 01 00 01 80 01 00 01 00 10 80 01 80   Source Filename: ccm00000083.txt     Bad Call (Outbound Cisco to Avaya)     Outbound H225 NOTIFY message to 10.242.75.52 at timestamp 01/12/2016 08:19:30.067   NOTIFY, pd = 8, callref = 0x8041, Message Size = 56 bytes   Notification Indicator i = 0xF1 - Reserved Connected Number i = '91013177' - Plan: Unknown, Type: National, Presentation Allowed, User-provided, verified and passed User-User, i = 0x0528501900060008914A000500807CB59206C1E501030056A4C652000010800100   UUIE ASN.1 Decode:   {     h323-uu-pdu    {     h323-message-body notify :       {         protocolIdentifier { 0 0 8 2250 0 5 },         callIdentifier         {           guid '807CB59206C1E501030056A4C6520000'H         }       },     h245Tunneling FALSE   } }   Entire Message: 010:  08 02 80 41 6E 27 01 F1 4C 0A 20 81 39 31 30 31 020:  33 31 37 37 7E 00 21 05 28 50 19 00 06 00 08 91 030:  4A 00 05 00 80 7C B5 92 06 C1 E5 01 03 00 56 A4 040:  C6 52 00 00 10 80 01 00   Source Filename: ccm00000083.txt Regards, Hidzwan   ... 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