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Level 1
Member since ‎01-19-2004

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  • 42 Posts
  • 1 Solutions
  • 22 Helpful votes Given
  • 5 Helpful votes Received
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Hi all,I recently get into a strange behavior on my Webex client. On all inbound calls (either webex calls or "phone" calls via CallManager CSF Device) I get an "Inbound call" voice message in background on ringing state. In my opinion this behavior ...
Hello,I have a strange issue with the Cisco Agents in CSD reporting. Indeed I've browsed all material in Support Community about similar issues but without solution...The environment is based on UCCX 8.5.1 in HA, CSD 8.5.1 and CCM 8.6.2.The issues it...
Hello,my AC applications show a strange behaviour. Our system is based on CCM 4.1 cluster. On AC "Directory" window we have the phone's list with state. The issue is on forwarded phones. Some phones, actually forwarded, are not marked in the correct ...
Our environment include a CCM 4.1 cluster, a CRS IP-IVR server and an IPCC Enterprise 6.0 system. Counting the calls handled by Contact Center for a specific CallType (5006) I've found a data mismatch...From call_type_half_hour table definition in DB...
Hi,this is the situation in our deployment:a 7920 phone is configured with line xxxx. Same line xxxx is shared on 7940 phone. Sometimes a call, routed to line xxxx, ring on 7940 but the 7920 is not alerted at all. So we have only a missed call signal...
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Member Since ‎01-19-2004 01:57 AM
Date Last Visited ‎02-23-2024 12:04 AM
Posts 42
Total Helpful Votes Received 5
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