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Hi, I was curious if anyone has a definitive answer on how some of the queue logic is organized. Specifically, I'm trying to determine if the attendant availability logic overrides the out of hours routing logic. I'm hoping the answer is NO, but ca...
Does anyone know of a way to create create call processing reports for a Call Manager cluster? A high lever overview would be sufficient, i.e. total number of processed calls in a week or month.
I'm receiving the following error when running the DMA tool in CM 4.2(3). ***> DATA PROCESSING TESTS REVEALED AN ISSUE WHICH GENERATED THE FOLLOWING EVENT:Sorry. Unable to parse and identify error number. Raw Message follows:07/09/2009 13:23:43.046 i...
Did you get an answer for this? I've seen the same problem with my client for a couple of months now. Only use it occasionally, but would like to get this resolved.
Will,I'm curious if prior to upgrade you were pointed to a specific 2010 server or allowed Unity Connection to search. Also, did you have to re-create subscriber accounts in Unity Connection or did they get updated automatically?Thanks!-William
