About vladimirbanker_2

vladimirbanker_2 · 11-22-2009

Hi!Is exist any API for add/remove agents at UCCX ?For change skills assigned?Thanks

vladimirbanker_2 · 06-02-2009

Unexpected in IPCC5 I got in Script management next error:Error while handling the input request. java.lang.NullPointerException Please help what to do?

vladimirbanker_2 · 06-02-2009

Is it possible to connect Cisco IP IVR to Nortel/Symposium?Is exist such kind of integration?

vladimirbanker_2 · 05-13-2009

Does Cisco IP-IVR/UCCX support DTMF for ABCD?DTMF: A (Low: 697 Hz, High: 1633Hz)B (Low: 770 Hz, High: 1633Hz)C (Low: 852 Hz, High: 1633Hz)D (Low: 941 Hz, High: 1633Hz)Thanks

vladimirbanker_2 · 01-10-2009

We are using CRA 3.5Is exist any way to know when JTAPI Subsystem was restarted? Which API exist?

vladimirbanker_2 · 04-14-2010

Hi!We succeeded by applying disable visual themes in compatibility mode.Attached screen-shot.

vladimirbanker_2 · 11-28-2009

In case of HA, how determine which SQL server currently active and writing real-time information?

vladimirbanker_2 · 11-28-2009

Hi!Tnx for the answer.We need functionality of changing skills/teams via API. Customer would like, that this will be done from WFM application automatically.May be exist some type API for changing UCCX repository?Thanks

vladimirbanker_2 · 05-20-2009

It is for new project so last version - 7

vladimirbanker_2 · 01-21-2009

Hi!Where I can make the max steps very large ?I am using CRA3.5.Please help ASAP,Thanks

Member Since	‎07-15-2007 06:53 AM
Date Last Visited	‎08-18-2017 03:56 AM
Posts	35
Total Helpful Votes Received	14

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API for managing agents in UCCX

CRS administration

Nortel Environment

DTMF ABCD

monitor JTAPI Subsystem

Re: CCX Editor keeps crashing on UCCX 7

Re: Creating ODBC for wallboard or external database in UCCX

Re: API for managing agents in UCCX

Re: DTMF ABCD

Re: Get current step number and handling max steps exceptions