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About Scelo
05-19-2020
Scelo
Beginner
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Member since
02-22-2008
77
Posts
10
Helpful
1
Solution
Latest Contributions by Scelo
Latest Contributions by Scelo
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Re: UCCX Drops some calls after Agent Pickup
Created by
Scelo
in
Contact Center
09-17-2019
09-17-2019
Greetings,Was away on holidays for few days, will look into this soon based on the suggested solutio...
Re: UCCX Drops some calls after Agent Pickup
Created by
Scelo
in
Contact Center
09-17-2019
09-17-2019
Thank you,Indeed a tricky one and considering I play MOH when agents are busy, one might need to loo...
Re: I just ran in to this issue,
Created by
Scelo
in
Contact Center
07-17-2019
07-17-2019
I have uninstalled and installed mine and set compatibility settings to my running OS, it works afte...
Re: UCCX Drops some calls after Agent Pickup
Created by
Scelo
in
Contact Center
07-05-2019
07-05-2019
Greetings, Was this issue resolved?
Re: Thanks Aaron. So then this
Created by
Scelo
in
Contact Center
08-04-2018
08-04-2018
To allocate port... Subsystems->CM telephony->Call Control Group...check or create or increase ports...
CUCM 11.5.x and Verint 11.1 Support
Created by
Scelo
in
IP Telephony and Phones
04-04-2018
04-04-2018
Greetings, Does anyone out there have a running deployment of Verint 11.x and CUCM 11.5.x? We plan u...
Hi Anthony,
Created by
Scelo
in
Contact Center
05-29-2017
05-29-2017
Hi Anthony, I tried and matched the variables as advised (and took the advise above) but I am still ...
Thank you,
Created by
Scelo
in
Contact Center
05-28-2017
05-28-2017
Thank you, Am on it, I will update you on the outcome.
Tried playing with it and
Created by
Scelo
in
Contact Center
05-24-2017
05-24-2017
Tried playing with it and this happens: - It shows my agent - empty - csq - empty - calling party - ...
How to pass call info from one script to the other?
Created by
Scelo
in
Contact Center
05-24-2017
05-24-2017
Hi everyone Been trying to get call details from welcome script to the survey script for days to no ...
I'm experiencing the same
Created by
Scelo
in
IP Telephony and Phones
05-28-2015
05-28-2015
I'm experiencing the same issue, I'm using Verint and CUCM9. With or without MTP/MGRL. Do you my sha...
**ERROR**: CCPMSG_OutCall: fails with cause 0x22
Created by
Scelo
in
IP Telephony and Phones
02-16-2015
02-16-2015
I thought should ask before I waste Telco/Cisco’s time by logging a case over things like this. CUCM...
Cisco 1801 device repeatedly calling ISDN backup line
Created by
Scelo
in
Routing
04-18-2013
04-18-2013
Hi,I am experiencing this issue - any workaround to this?Kind regards
E1 Configuration (RSA)
Created by
Scelo
in
IP Telephony and Phones
02-22-2013
02-22-2013
Obviously with port 0/0/0:15 attached to each dial peer.
E1 Configuration (RSA)
Created by
Scelo
in
IP Telephony and Phones
02-22-2013
02-22-2013
Hi,Am i correct to configure the card in this manner in Southern Africa, for CME - please help corre...
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Public Statistics
Date Registered
02-22-2008
03:59 AM
Date Last Visited
05-19-2020
04:38 AM
Total Messages Posted
77
Total Helpful Votes Received
10
Helpful Votes Given To
User
Helpful Count
Anthony Holloway
5
See all >
Helpful Votes From
User
Helpful Count
Ahmed Abd El-Baky
5
LCMC
5
See all >