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Scelo
‎05-25-2022

Beginner
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50 Replies
1 Accepted Solution
10 Helpful Vote
1 Helpful Vote
20 Replies
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Member since ‎02-22-2008
79
Posts
10
Helpful
1
Solution

Re: IP Communicator and VOIP issue

Created by in Unified Communications Infrastructure
05-24-2022
05-24-2022
Was this issue resolved - experiencing the same with PRI calls. started recently

PRI crackling and noisy

Created by in Unified Communications Infrastructure
05-24-2022
05-24-2022
Greetings, i'm experiencing some audio quality issues on my PRIs, started recently and nothing chang...

Re: UCCX Drops some calls after Agent Pickup

Created by in Contact Center
09-17-2019
09-17-2019
Greetings,Was away on holidays for few days, will look into this soon based on the suggested solutio...

Re: UCCX Drops some calls after Agent Pickup

Created by in Contact Center
09-17-2019
09-17-2019
Thank you,Indeed a tricky one and considering I play MOH when agents are busy, one might need to loo...

Re: I just ran in to this issue,

Created by in Contact Center
07-17-2019
07-17-2019
I have uninstalled and installed mine and set compatibility settings to my running OS, it works afte...

Re: UCCX Drops some calls after Agent Pickup

Created by in Contact Center
07-05-2019
07-05-2019
Greetings, Was this issue resolved?

Re: Thanks Aaron. So then this

Created by in Contact Center
08-04-2018
08-04-2018
To allocate port... Subsystems->CM telephony->Call Control Group...check or create or increase ports...

CUCM 11.5.x and Verint 11.1 Support

Created by in IP Telephony and Phones
04-04-2018
04-04-2018
Greetings, Does anyone out there have a running deployment of Verint 11.x and CUCM 11.5.x? We plan u...

Hi Anthony,

Created by in Contact Center
05-29-2017
05-29-2017
Hi Anthony, I tried and matched the variables as advised (and took the advise above) but I am still ...

Thank you,

Created by in Contact Center
05-28-2017
05-28-2017
Thank you, Am on it, I will update you on the outcome.

Tried playing with it and

Created by in Contact Center
05-24-2017
05-24-2017
Tried playing with it and this happens: - It shows my agent - empty - csq - empty - calling party - ...

How to pass call info from one script to the other?

Created by in Contact Center
05-24-2017
05-24-2017
Hi everyone Been trying to get call details from welcome script to the survey script for days to no ...

I'm experiencing the same

Created by in IP Telephony and Phones
05-28-2015
05-28-2015
I'm experiencing the same issue, I'm using Verint and CUCM9. With or without MTP/MGRL. Do you my sha...

**ERROR**: CCPMSG_OutCall: fails with cause 0x22

Created by in IP Telephony and Phones
02-16-2015
02-16-2015
I thought should ask before I waste Telco/Cisco’s time by logging a case over things like this. CUCM...

Cisco 1801 device repeatedly calling ISDN backup line

Created by in Routing
04-18-2013
04-18-2013
Hi,I am experiencing this issue - any workaround to this?Kind regards
Public Statistics
Date Registered ‎02-22-2008 03:59 AM
Date Last Visited ‎05-25-2022 12:02 AM
Total Messages Posted 79
Total Helpful Votes Received 10
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