Is there a way that when webchat is enabled, that a response stating that the service /office is currently closed. Can this be set within a calendar / time of day setting? I cannot see where this can be done. Thanks David

Hi,I am trying to setup a daylight savings time check. I have a holiday check running ad working.  I want to select a different time of day routing based on the outcome of is it day light savings true or false.  With out having and excessively long x...

Hi,We have just rolled out CUCM 10.0.1 and users are using the self care portal. What specific roll allows a user to add there own phone for Single number reach/ mobility with out allowing them to access the CCMadmin pages. Thanks David

Hi,Does anyone know when the WEBEX on prem server will be supported on 3rd party hardware? Thanks David  

Hi, I have been searching around on the Web for Visio Stencils for:CUCMIP and PresenceUnity ConnectionContact Centre ExpressExpresswayCisco ELMCisco PLMTelepresense servers. Are there any updates for 2010/2013 Visio? I looked here:http://www.cisco.co...