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Anyone else think this should be a higher priority for Cisco. Asking the customer / agent to clear their cache and cookies every day is not acceptable.
Shouldn't Finesse be able to negotiate a new token before it expires without forcing the agent to...
Does the BiB do multiple stream media forking?We need to know if call recording platforms using Dual Media Stream/Built in Bridge recording will capture the CVP Agent Greeting as part of the call recording or not.Or does the Recording Server have to ...
It only happens when I use my Google Pixel Tablet with this headset.----------------------------------------------------------------------The contents of this email are intended only for the recipient(s) listed above. If you are not the intended reci...
Same issue with this headset and YouTube only. And I am on a google tablet. Every time an ad plays on YouTube app the sound muted. Just this headset I YouTube
Janine,The json returned by the customer WebService has changed and I was wonder if you could give me a tip on how to parse it in the SET Value element now that its in an array.10.54.148.161.1524690965641.0. WS,04/25/2018 17:16:06.376,doANI_Lookup,ex...
