An energetic leader with a unique ability to integrate business needs with technological solutons, Joe Baumer has a history of bringing a new breath of life when he joins an organization. He has been improving and optimizing business and information technology processes for over 10 years. He has managed a diverse staff in both operational and IT leadership roles. This rare background gives him an advantage in the marketplace that allows him to fully understand operational needs and consistently work in and with organizations to drive company strategies to completion at a rapid pace. Joe has significant experience managing employees at almost every level within an organization and will ultimately be the CEO of a successful corporation. Some of Joe's skills include: Data center design Legacy telecom implementation and management VoIP telecom implementation and management (Avaya, Cisco, ShoreTel) Data and telecom network design and management Disaster Recovery / Business continuance planning and practice implementation Active directory and Exchange server installation and management Domain design and installation Contact center business practice consulting Contact center technology practice consulting Technical & Operational project management Expertise: Contact Center from the ground up, from business needs to technical solutions.