Do you need to license the attendant console in CUCM version 6.1?

I need to route certain patterns(Local/LD) out channels 1-12 and another set of patterns(Metro) out channels 13-23. Any ideas?

Is there a way in Unity to generate a report or use a tool that will let me know what Call handlers/Routing rules/other subscribers that a particular subscriber/dn is associated with?

I am running CM 4.0(2a)sr1 and IPCC 3.5(2)sr1 - co-resident installIP Phone agents get put into not ready and get logged out without any action from agents. I see some CTI errors in the app log on the CM. Here is some excerpts from the IP Phone agent...

Hello All,I am trying to find out exactly how to associate users with phones using the BAT spreadsheet in CCM 4.0(2a). This worked just fine in 3.0 and now although it adds the users and phones it does not show the phones as controlled devices by the...