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We are using UCCX v 12.5 , And we have VIP costumers we want to set priority to these costumers in the application script to be the first in the queue , They are calling us using thier mobile phones , we need to set thier numbers to highest priority....
Greatings, We are using UCCX v 12.5 , And we have VIP costumers we want to set priority to these costumers in the application script to be the first in the queue , They are calling us using thier mobile phones , we need to set thier numbers to highes...
Hello ,I'am using uccx 12.5 and mail csq configured to receive and send back emails . My question is where can i find these emails like sent emails and the inbox , I need to see the email content Regards,
Hi Guys,
I'm using UCCX 11.5 So the agent receive the call just for a 4 seconds he/she couldn't answer the call its so fast,
In the script the TimeOut is 12 second.
Note : Not all calls act like that .
Dear Anthony,One more question can i link these numbers with a database because its a lot of numbers like 1200 . and can be more and less , You know when i want to add more new numbers i should open the script,edit and reapload it to the application,...
Dear Anthony,All (VIP & Non- VIP) incoming calls coming with 11 digits like 07708501997 . Should i change this ---> If (calling_number.length() >= 11 && <---- instead of 10 ? Regards,
I don't have UCCX here just cucm site A v 10.5 and cucm site B v 12.0.1 i want to call from site A to site B the extension on site B is 5005 i want to dial from site A with 0095005 there is a sip trunk between them
