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Hello, We have a problem with incoming calls coming through H323 trunk. Call comes from number starting 812XXXXX but then magically turn into 912XXXXX From Dialed Number Analyzer or logs.I can't find where 8 transforms into 9.37016452.047 |14:53:15.3...
Hello, We have one HTTP trigger with Place Call Step. And i want to find some statististics with placed calls but in CUIC there is nothing when i try to load statistic with Application with this trigger. There is no information at all. And i don't kn...
We have UCCX version 12.0.1.10000-24 in HA mode. After migration to a new datacenter with ip changes, both servers masters. When i look subscriber status from publisher i see only UNKNOWN status for all services and vice versa from subscriber i ll op...
We have UCCX version 12 and ASR/TTS server VoiceNavigator. I m used standard script for testing ASR and TTS. I also created MRCP ASR provider, dialog and server, MRCP TTS server and provider. All services status "IN SERVICE". When i tried to test scr...
We are working with third party software and we are using Make REST Call Step. By this step we are sending POST with Content Type "application/json". Then we receiving answer, but some data are contained in header. In this step Make REST Call there i...
I found in MCVD logs that there is still old ip adresses present. Problem was in Node.Config that stored old ip adresses. Without TAC you can't resolve this issue because you need to use CET Tool and for this tool you need root access.
