Hello and Merry Christmas.I am the manager of a Call Center of 10 agents running on a BE6000M (ESXi 5.5) hosting the following solutions.- Cisco CUCM 10.5.1- Cisco UCCX 10.6.1- Cisco MediasenseToday we want to migrate the CUCM and the UCCX to version...
We recently purchased several Cisco CP-7821-3PCC phones. The goal was to make the phones work through our Yeastar S300 IPBX. The phones are connected on a PoE switch, they receive IP addresses from the DHCP server and we can access the graphical inte...
Indeed, we have a CUCM version 10.X and a UCCX version 10.X. both were working correctly. Since two days my agents are not able to connect to the Cisco portal (https://<UCCX server>:8445/desktop). I have done the actions below:- Modification of the r...
Hi Everyone,
since few days i need to activated B2B sip Uri Dialing with our partner, but i don't no where to start.
Can anyone help me to setup this feature.
regards,
JEFFERSON
hello, I write to you about the activation of the MRA functionality on the expressway. The jabber works well locally. but when I log in from outsite the corporate network I have the error '' can not communicate with server ''. it's a new deployment ...
Hi Nithin, Thank you very much for this information. So to upgrade my Cisco BE6K esxi 5.5 to 6.5 I need a new license? For the rest it's OK Thanks a lot my friend. Br
Hi @Anthony Holloway @Roger Kallberg Sorry, I shared the wrong capture. Enclosed is the correct error message.The agents connect to the Cisco self care portal without any problem.I restart the Cisco Finesse Tomcat service.the problem still persists a...
