Hi Team,I am creating the post call survey first time.I created the the Call queue steps screen shot below.once call is connected next step is we need to transfer this call to the  survey . How do I achieve this. Can you suggest.Below steps that I us...

Hi Team,I have a Video Conference device RoomKit that is registered in Expressway C. I would like to enable the QR code on VC touch panel. I heard that we can achieve this via macros. Kindly suggest . How do I create a macros. Any samples.Regards, Ji...

Hi Team, I have created the new script . I used Get digit option to collect the digits. We have an 10 digit employee ID and it is getting the output correctly.   If user enters less than 10 digits  I need to play the prompt, how to achieve this. Can ...

Hi Team, I have created Uccx script and getting the output correctly. I would like to know how to enable the text to speech in UCCX script. I am getting output value in text  that I need to covert to speech. Kindly suggest. Regards,Jijesh   

Hi Team, I have created the script added to the workflow unfortunately Pop up window not coming and there is no information in the call.I should get the call details like employee name , Incident Number , queue Name  but nothing coming when call come...