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Hi Team,I want to play the multiple prompts based on the message code. So I used the if statement . If value == "2" is True we need to play the prompt ID is wrong, value == "3" is True play the prompt otp is invalid. If it is a False go the next...
Hi Team,I am creating the post call survey first time.I created the the Call queue steps screen shot below.once call is connected next step is we need to transfer this call to the survey . How do I achieve this. Can you suggest.Below steps that I us...
Hi Team,I have a Video Conference device RoomKit that is registered in Expressway C. I would like to enable the QR code on VC touch panel. I heard that we can achieve this via macros. Kindly suggest . How do I create a macros. Any samples.Regards, Ji...
Hi Team, I have created the new script . I used Get digit option to collect the digits. We have an 10 digit employee ID and it is getting the output correctly. If user enters less than 10 digits I need to play the prompt, how to achieve this. Can ...
Hi Team, I have created Uccx script and getting the output correctly. I would like to know how to enable the text to speech in UCCX script. I am getting output value in text that I need to covert to speech. Kindly suggest. Regards,Jijesh
@david.macias sorry for the delayed response. I created a prompt for each message and I am trying single if statement can able to achieve play the multiple prompt based on the message code. but I failed. After that I created multiple If statement...
