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Yasid.ramli1
‎08-12-2020
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1 Accepted Solution
5 Replies
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Member since ‎11-07-2016
18
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2
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Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Disable "announcement this meeting has been recorded' on CMS

Created by in TelePresence and Video Infrastructure
04-01-2020
04-01-2020
Hi All can we disable the announcement ivr "this meeting has been recorded" on the cisco meeting ser...

Re: How to Assign Call Variables Layouts in PCCE

Created by in Contact Center
12-29-2019
12-29-2019
Hi @Omar Deen and @iptuser55 Thanks for your reply after we try as you suggest the result now we suc...

How to Assign Call Variables Layouts in PCCE

Created by in Contact Center
12-27-2019
12-27-2019
Hi All we try to custom call variable layout finesse on PCCE, we followed to guide in the document f...

Re: Reason Status not appear in Recent State History Live Data

Created by in Contact Center
12-26-2019
12-26-2019
thanks @bill.king1 after we create to reason code in cceadmin the reason live data gadget already ap...

Reason Status not appear in Recent State History Live Data

Created by in Contact Center
12-12-2019
12-12-2019
Hi Everyone I have some problems with live data CUIC 11.6 "Recent State History" the reason agents l...

Re: PCCE Integration with Verint Recording

Created by in Contact Center
09-12-2019
09-12-2019
Hi thanks for replying, I've succeeded for integration PCCE with Verint recording, in the PCCE don't...

ECE client did'nt get an email reply

Created by in Contact Center
09-12-2019
09-12-2019
Hi all I am new deploy ECE 11.6 with PCCE, I have received an email from a client but after we reply...

PCCE Integration with Verint Recording

Created by in Contact Center
06-12-2019
06-12-2019
Hi Does anyone know the document for integration PCCE with Verint. What is needed from the PCCE to t...

Re: ICM script distribution incoming call

Created by in Contact Center
05-12-2019
05-12-2019
Hi All Thanks for the reply to my discussion.after an open case and discussing with Cisco TAC, this ...

Re: ICM script distribution incoming call

Created by in Contact Center
04-21-2019
04-21-2019
Hi Bill Thanks for your reply. I've already used custom with Select Node but the distribution call s...

ICM script distribution incoming call

Created by in Contact Center
04-20-2019
04-20-2019
Hello everyone, I’ve a ICM script working on PCCE base on Long Availabel Agent (LAA). Is it possible...

CUIC error Http status 500 - ClienthandleException A message body reader

Created by in Contact Center
03-13-2019
03-13-2019
Hi All I create hyperlink daily report cuic for agent with widget in finesse admin layout, but i oft...

How the SSO test works in PCCE

Created by in Contact Center
11-22-2018
11-22-2018
Hello All We have problem when test SSO only side A success but side B failed, after we check on the...

Re: Error Open ICM Domain Manager 11.6

Created by in Contact Center
11-22-2018
11-22-2018
Hi Slavik Bialik thanks for you suggest after we delegate user to OU ICM and result open domain mana...

Re: Error Open ICM Domain Manager 11.6

Created by in Contact Center
11-15-2018
11-15-2018
Hi Omar a little explanation, I have finished deployment of PCCE and suddenly now the domain manager...
Public Statistics
Date Registered ‎11-07-2016 10:14 PM
Date Last Visited ‎08-12-2020 12:27 AM
Total Messages Posted 18
Helpful Votes Given To