Hi Everyone
I have some issues after upgrading from CUCM version 12.5 to 15 SU1, the NTP appears warning as unreachable.
I tried to check the status in the cli, but the status is stopped but if I try to start the service the status service is running.
and the result of the diagnose test is that all status is passed.
admin:utils diagnose test
Log file: platform/log/diag1.log
Starting diagnostic test(s)
===========================
test - disk_space : Passed (available: 4200 MB, used: 14929 MB)
skip - disk_files : This module must be run directly and off hours
test - service_manager : Passed
test - tomcat : Passed
test - tomcat_deadlocks : Passed
test - tomcat_keystore : Passed
test - tomcat_connectors : Passed
test - tomcat_threads : Passed
test - tomcat_memory : Passed
test - tomcat_sessions : Warning - The following web applications have large number of active sessions: grt. Tomcat sessions test failing should not be considered as a problem in all the cases.
skip - tomcat_heapdump : This module must be run directly and off hours
test - validate_network : Passed
test - raid : Passed
test - system_info : Passed (Collected system information in diagnostic log)
test - ntp_reachability : Passed
test - ntp_clock_drift : Passed
test - ntp_stratum : Passed
skip - sdl_fragmentation : This module must be run directly and off hours
skip - sdi_fragmentation : This module must be run directly and off hours
Diagnostics Completed
if have some experience with this issue please let me know how to resolve it or what the impact to another service in cucm.
What ESXi version is the CM VM running on and what VM hardware compatibility version are the VM using?
What NTP server are you using. This post might be of help to you if your using NTPD https://community.cisco.com/t5/collaboration-applications/uc-version-15-post-upgrade-ntp-issue/m-p/5196859
