Customer is trying desktop proximity on a windows laptop and an SX80 running CE8.  The content as viewed on the far end is very blurry - to the point of being unable to read normal text.   If the user plugs into the wired input, the content is displa...

In the context of a CUBE, I know that transcoding and DTMF signaling changes wil invoke DSP resources.  I also assume that stream splitting for call recording applications will also use DSP's. Are there any other CUBE configurations that will require...

- If a customer has Unity UM and Exchange, do they need to buy a license for Exchange users accessing their VM's via Outlook?  Even with VMO?- Can Unity mailboxes be created that doesn't have a specific exchange user assigned?I've gotten a little rus...

Doing a post-mortem on a CUCM migration gone bad....Customer was running CUCM 6.1.3 and wanted to go to 7.0.2.  The partner knew that this was not a supported upgrade path, but this was prior to 7.1 FCS and the customer was eager to move forward (and...

I deleted a subcriber that was using extension 10020 and then went to add someone new on the same extension. The system responds with 'Extension already in use' and won't let me add it. I attempted to run the Syscheck utility which did not resolve ...