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G_M
‎02-01-2022

Beginner
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5 Replies
10 Helpful Vote
1 Helpful Vote
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Member since ‎07-27-2017
11
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20
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how to integrate UniMRCP with UCCE and CallStudio?

Created by in Contact Center
04-13-2021
04-13-2021
Hi All, Current UCCE Version 11.5 Any one have the steps to integrate / configure UniMRCP with UCCE ...

Re: On UCCE environment Can we send the call to External contact center only for self service IVR treatment(Ex : Twilio/Vonage)

Created by in Contact Center
04-06-2021
04-06-2021
I heard somewhere we can send as sip call to twilio/Vonage from CVP, then self-service will return t...

On UCCE environment Can we send the call to External contact center only for self service IVR treatment(Ex : Twilio/Vonage)

Created by in Contact Center
04-05-2021
04-05-2021
Hi All, Current UCCE version : 11.5 For self service IVR treatment alone Can I send call from CVP to...

Re: How to implement Cisco Call Studio/CVP to AWS Lex Bot communication

Created by in Contact Center
03-30-2021
03-30-2021
Hi Paul, Thank you, I have few queries.In UCCE environment UniMRCP can be used for both Agent Assist...

Re: ignore star from digits capture

Created by in Contact Center
03-29-2021
03-29-2021
Good one to know.What is SIS error means?

Re: VXML Licence and Apps Monitoring

Created by in Contact Center
03-26-2021
03-26-2021
Hi,By using the below URL you can get The Cisco Unified CVP VXML Server is up and runningactiveCalls...

How to implement Cisco Call Studio/CVP to AWS Lex Bot communication

Created by in Contact Center
03-26-2021
03-26-2021
Hi All, I am planning to implement AWS Lex bot integration with Cisco Call Studio (CVP). * Need your...

Hi David,

Created by in Contact Center
07-28-2017
07-28-2017
Hi David, I am Cisco IVR application developer, also having experience in java dynamic web applicati...

Hi Chintan Gajjar,

Created by in Contact Center
07-27-2017
07-27-2017
Hi Chintan Gajjar, Thanks a lot for your response. I am having UCCE 10.5 environment , I am trying t...

Version : UCCE 10.5

Created by in Contact Center
07-27-2017
07-27-2017
Version : UCCE 10.5 I Checked it, bulk reskilling is not there in Bulk tool.

Question about ConApi and Bulk reskilling in UCCE envirionment?

Created by in Contact Center
07-27-2017
07-27-2017
I have to do reskilling for 1000+ agents in ICM configuration manager, is there any shortest way ? o...
Public Statistics
Date Registered ‎07-27-2017 02:00 AM
Date Last Visited ‎02-01-2022 08:23 AM
Total Messages Posted 11
Total Helpful Votes Received 20
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