I bypassed the FW. I tried to reproduce the problem in my lab with a Checkpoint installed by a colleague, but the GW worked correctly. For the problem I was suggesting that something was changed by the FW (not only the DSCP), that can cause the problem. On the customer site, I could not do anything with the Checkpoint. Maybe you can ask them to disable the SmartDefense (just temporarily), or uncheck some MGCP related boxes for packet inspection or other. Good luck jp ... View more

Hello Ian, I had the same pb with MGCP GW and Checkpoints several times. The GW receives the 200 OK mgcp msg after sending a RSIP, but it's not recognized by the GW as an MGCP msg. In the debug mgcp packets on the router, I only see RSIP. But in the wireshark, I see the RSIP and the 200 OK. However, the DSCP was reset to 0 by the FW, so this FW certainly modified the packets in a way that I never found. I changed the network design for the GW when I faced this pb. jp ... View more

Hi, You have 2 working solutions: 1/ If possible (but I don't think it's available with 6.1), uncheck the "Urgent Priority" in the Translation Pattern 03928171. The call will not be routed immedialty when the Translation Pattern is matched, if an another Translation Pattern or Directory Number can be called by adding a digit. 2/ If the 1st solution is not possible, then delete your existing translation pattern, and replace it by a Directory Number 03928171. Then you can configure a Call Forward All to act like a Translation Pattern. As soon as there are other matches by adding digit, the call will not be routed immediatly. In both case, when you will dial the main number, you will wait the T302 timeout, so don't let the default 15sec. Cheers jp ... View more

Hello, It's possible to do this directly in the CUBAC administration web page. Enter in the menu User Configuration>Queue Management. Here you'll find a part "Overflow". Enter the Hunt Pilot number in the "Overflow Number" parameter. Check the "No operator overflow" box. If there is no operator online (Application no started or PC down), the calls will be send to the Overflow Number. It works with a Phone number, so it should also be OK with a Hunt Pilot. CHeers jp ... View more

Hi, I had the same problem with CAR Web service. Twice since I upgraded to 7.1.2. It always stopped around midnight. It made the Tomcat service stuck, and neither the admin page, nor the AXL connection to the publisher, were working. I just had to restart the Tomcat on the CLI. I was lucky that the customer did not used CAR, then I just deactivated the service. Now I'm waiting to see if it will happen again. ... View more

What is not working exactly ? Check the controller E1 status, and if it's OK, check the ISDN status. Is the Endpoint registered in the CUCM? You can try to add a dial-peer for this interface, like dial-peer voice 10 pots service mgcpapp port 0/1/0:15 Cheers ... View more

I had this kind of problem when there was no CSS configured on the Line (the CSS was only configured at the Device Level) ... View more

Hi Paul, You have to choose "PRI-EURO" rgds jp ... View more

Hi Andy, For me the following worked: - Add the Root CUCM certificate on the CTL list of the ACS. - Change the usernames on the ACS database and keep only the device name SEPxxxxxxxxxxxx (remove the CP-79xx-) - Allow EAP-FAST on the ACS, do not use PAC, Require Client certificate, Disable Client Certificate Lookup and Comparisons. (Thanks Peter from the Cisco TAC) rgds jp ... View more

I don(t know if I well understood what you're asking, but I used CAPF to install and update LSC certificates on 7921 phones, just like for the other ip phones. rgds jp ... View more

Hi Andy, I don't have the solution, but I can tell you that you're not alone facing this problem, with the 8.5(2) phone Firmware. Aargh..... jp ... View more

Hi Michael, I'll try this integration tomorrow or the next week for a customer. I'll give you feedback about these tests. rgds jp ... View more

Hi Hunt, You will have to use BAT: 1/ With BAT, configure the current "Phone Load" on every phone. Then they won't upgrade their Firmware after the upgrade to 7. 2/ Site after site, also with BAT, clear the phone load parameter on every phones of the site. Only these phones will upgrade. You can also try to enable the "Peer Firmware Sharing" on the phone configuration page, after the upgrade to CUCM 7. I've never used it, but it's been created for WAN Bandwidth limitations problem during Firmware Upgrade. jp ... View more

Hi, it should work if you had a DN somewhere in your dialplan (it works for me). For example you have the following entries: Translation pattern : 6.XXXXXX Route Pattern : 6.XXXXXXX DN on an IP Phone : 6XXXXXXXX The new DN will force the CUCM to wait until it will be sure that this DN will not be called. In CUCM 4.2, if there is a "Urgent Priority" checkbox on translation pattern config, uncheck it. The main drawback is that you will have the T302 timeout to reach translation pattern and route pattern. cheers jp ... View more