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Hi, since there is real limited information on Cisco website, I would like to ask experts on the forum, in a Cisco Multimedia contact center environment, how the supervisor is able to manage and monitor email/web chat/voice call in one integrated vie...
I have a Cisco 3925 as Remote AS server, and we only do outband -Dialing, no inband calls at allThis infrastructure is used by one group/application by using reverse telnet, another group wants to use the same infrastructure as well. but they want to...
Hello, Just wondering in Unity connection Version 8.5, is it possible for to access "contacts" through dial by extension not by directory? we know we can do it in Unity by using " Internet Subscriber"? thanks and appreciate any input . Yvonne
I have CUCM 7.1.3, I need to update line settings for almost 2 thousand selected records, is it possible to use UPDATE the line settings by using a CSV file , in CUCM BAT, the only option availabe is to select by query, however that's not an option f...
I am looking for a way to set up networking between Unity version 4.2 with Unity Connection 8.5. I was able to find something related to Unity version 5 and later, nothing about Version 4.2I am wondering if there is a way of doing it
Hi, there, in the latest released SRND 9, the compatible Table in 8.x is no longer exist. I have the same question, our environment is 2008 r2 64 bit, is it supported by CUCM 8.x and 9.x? thanks Yvonne
Thanks LeoHere is the configure Building configuration...Current configuration : 12204 bytes!! Last configuration change at 13:48:19 EDT Wed Aug 31 2011 by yguo!version 15.0service timestamps debug datetime msec show-timezoneservice timestamps log d...
Rob, thanks for the quick response, I was afraid that could be the case. anyway, I am wondering on Unity connection, isthere an equivalent componet to internet subscribers on Unity ? our current Unity system are heavliy using Internet subscribers e...
It happens to me as well, however our system already has network clock configured. and the problem is intermitten. the call got disconnect due to the same reason code (14) key abort disconnect, Juan do you have any insights on this one ? thanksYvonn...
