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aniramac
Level 1
Level 1
Member since ‎04-17-2012
‎08-18-2017
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  • 52 Posts
  • 2 Solutions
  • 5 Helpful votes Given
  • 63 Helpful votes Received
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User Activity

Chalk Talk: What Not To Do With UCCX

03-05-2013
At TAC, we know that a Contact Center Express environment is rather sensitive; it needs careful handling, especially since the High Availability UCCX cluster is often the main “face” of our customers; the cash cow, so to speak. We know that our custo...

Cisco Unified Contact Center Express: DRF Backup Issues

11-14-2012
DRF Backup on UCCX 8.5 has been known to fail at a critical point: during the backup of the LDAP database.This database contains multiple configuration items  within the UCCX, including essential data that is needed in the  following situations:Conta...

Cisco Unified Contact Center Express: DRF Backup Issues (v1)

10-22-2012
DRF Backup on UCCX 8.5 has been known to fail at a critical point: during the backup of the LDAP database.This database contains multiple configuration items within the UCCX, including essential data that is needed in the following situations:Contact...
Community Statistics
Member Since ‎04-17-2012 05:42 PM
Date Last Visited ‎08-18-2017 04:00 AM
Posts 52
Total Helpful Votes Received 63
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