I am getting JTAPI login failed. Error while determining CCM version -2 message when trying to associate the ports in CUE. I had these ports registered over the weekend when I first cut the site over, but sometime yesterday they have unregistered. N...

I have users that are using 7942 phones, the first line is used as a private line, and the second line is the ACD line. Is there a way to tell the system if a caller is on the private line not to send a queue call to the agent.I am pretty sure that ...