Hi All,I would like to know if there is a way to map the User ID field to a custom AD field. Currently the only options are to use: uid, mail, employeenumber, telephone number & userprincipalname. My customer's LDS uses a custom field to store all ne...

Hi,I'm looking at a way to modify script variables/strings through an IVR. The requirement is to provide managers the ability to change opening hours and/or destinations for call redirects, without requiring access to the script editor or UCCX Admini...

Hi All,We have Unity Connection 8.6 integrated with a CUCM 6.1.5 cluster via SIP. We would like to introduce an answer delay for a specific group of people. I know we can create an answer delay via a port group, however I can't see how we can do this...