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Hello Every One, Here is my issue please.If the forwarding number contains the prefix “81” then callers from outside of the local area are connected with no problem. However, if the call is within the local area, a message is played...
Hello Experts, We are running our head office on CUBE with 100session sip calls with UCM environment..Recently discovered that there is no security at sip provider side and hackers are hitting lot of traffic on CUBE interface so I...
Experts, Agent user email conversation. "This has happened to me when I miss a call that comes thru the agent. I'm not on the other line or anything. Doesn't happen all the times,The only way to end the call is for me to log out of the a...
Hi Expert/Masters, I am trying to upgrade unity connection form 8.5 to 9.1 it keep failing.I installed refresh upgrade COP file and regular upgrade process and it keep failing.Please assist me where i am going wrong so i ...
Hi experts/Friends, I installed CUEAC yesterday (CUEAC version 8.5.1.578..CUCM version 8.0.3,CUPS 8.0.3) every thing looks good and it shows presence status, dialing etc but major problem is phone status "shows as out of s...
Jabber Client 11.8 annoying issue is every time i get a chat message or call Jabber Client pop ups when its suppose to be hidden in task bar.
Is any one facing same issue and any workaround or fix for this please.
Did few more tests and Here is the call flow..Location AOther deskphone users from same location call below number and call passes through and outsiders calling below deskphone call passes through.1514XXXXXXX-->Cfwd--->8514XXXXXX(Cell Phone)IP Phone ...
Thank you! Yes you are right I have to troubleshoot this why its ending in voice mail on agent line.I will try and I will get back to you with ans and questions.
