About shamkumar

shamkumar · 06-03-2015

Hello Every One, Here is my issue please.If the forwarding number contains the prefix “81” then callers from outside of the local area are connected with no problem. However, if the call is within the local area, a message is played...

shamkumar · 07-23-2013

Hello Experts, We are running our head office on CUBE with 100session sip calls with UCM environment..Recently discovered that there is no security at sip provider side and hackers are hitting lot of traffic on CUBE interface so I...

shamkumar · 05-09-2013

Experts, Agent user email conversation. "This has happened to me when I miss a call that comes thru the agent. I'm not on the other line or anything. Doesn't happen all the times,The only way to end the call is for me to log out of the a...

shamkumar · 04-05-2013

Hi Expert/Masters, I am trying to upgrade unity connection form 8.5 to 9.1 it keep failing.I installed refresh upgrade COP file and regular upgrade process and it keep failing.Please assist me where i am going wrong so i ...

shamkumar · 03-25-2011

Hi experts/Friends, I installed CUEAC yesterday (CUEAC version 8.5.1.578..CUCM version 8.0.3,CUPS 8.0.3) every thing looks good and it shows presence status, dialing etc but major problem is phone status "shows as out of s...

shamkumar · 03-16-2017

Hi Anthony, Can i have UCCX script for above request please. Want to try both UCCX and CUC pls.

shamkumar · 12-15-2016

Jabber Client 11.8 annoying issue is every time i get a chat message or call Jabber Client pop ups when its suppose to be hidden in task bar. Is any one facing same issue and any workaround or fix for this please.

shamkumar · 07-25-2016

Awesome! Its working for me..Thank you.

shamkumar · 06-05-2015

Did few more tests and Here is the call flow..Location AOther deskphone users from same location call below number and call passes through and outsiders calling below deskphone call passes through.1514XXXXXXX-->Cfwd--->8514XXXXXX(Cell Phone)IP Phone ...

shamkumar · 05-30-2013

Thank you! Yes you are right I have to troubleshoot this why its ending in voice mail on agent line.I will try and I will get back to you with ans and questions.

Member Since	‎10-06-2008 08:52 AM
Date Last Visited	‎06-12-2019 07:39 AM
Posts	64

User Statistics

User Activity

Call Forwarding

CUBE Security Assistance ...?

Agent Desktop call duration active ?

Unity connection ugrading 8.5 to 9.1 fails

CUEAC (Phone status "Out of service")

Hi Anthony,

Jabber Client 11.8 annoying

Awesome! Its working for me.

Did few more tests and Here

Agent Desktop call duration active ?