++We are facing issue with the finesse while doing oubound dialer calls.
++Dialer ports are displaying on the Agent finesse screen at a time when they are in reserve state. ++Attached the screenshot
Hi KrishnaWhen the CVP is installed, a new user called wsmadmin is created with the same password as the Ops console user. You can also create and manage additional WSM users using the Ops console. Here are steps.Step 1 Log into the Unified CVP Oper...
