About TJ

TJ · 05-20-2017

Hi, Most of the information you are seeking is available in the SRND > Chapter 10 Collaboration Deployment Models: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab11/collab11.pdf You may want to review the info in SRND and if you ...

TJ · 04-24-2017

Hi, - What's the CUCM version?- Are you able to add/configure 8845 on your CUCM?- A device pack may be required in CUCM to be able to add the phone. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-devic...

TJ · 02-28-2017

On the phone config page > External Data Locations Information > Idle -- do you have any URL here? If yes, try deleting that and Idle Timer. Then save config, apply config and reset the phone. Default will be taken from Enterprise Parameters > Phone ...

TJ · 07-14-2016

Adding to above... You can check the phone's Hardware version on it's webpage. Regards TJ

TJ · 07-14-2016

This could be happening because of hardware version of your 7965 being 13.0 and higher. "Phones manufactured with these hardware versions must run Firmware Release 9.3(1)SR1 or later. The phone firmware does not allow the phone to be downgraded to re...

Member Since	‎01-09-2012 10:30 AM
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Hi,

Hi,

On the phone config page >

Adding to above... You can

This could be happening