Ya UCCX is overkill, CCE would be way overkill..... Just not sure why this feature cant be added int...

Just as an Example Twilio has an IVR solution where you can send a text message to update "open/clos...

I know someone or something has to update the schedule, I'm just hoping for any type of better solut...

I am wondering if anyone out their has some CUCM\CUC experience in a Retail Store solution, Specific...

I ended up finally getting this to work, the formatting is very picky on how CUCM wants the file, i ...

Sure, i have it attached.   Thanks, Bill

Did either of you get this working, i have the same issue and running the latest Call Manager releas...

I have this same issue with UCCX 11.6, did you ever find a solution? Thanks, Bill

I kinda looked at workflows, i think i need a Custom condition, no idea how to do that but i guess i...

Ya i can see where you can do it in CAD but i think they took all that out with Finesse and made eve...

I feel like this should be pretty simple to do, I have some users who are requesting to be alerted t...

Hello All,I am tring to solve an issue that we have been experiacing over the past year, we get call...