Hi there, I have some questions regarding my PSTN calls. We have a CUCM and 2x AS5400 gateway with 4 PRIs configured  in a route list. When a user calls a switched off cell phone , it takes forever to receive a busy tone. Looking at the debugs , we are receiving an isdn disconnect cause 20 : subscriber absent . But the gateway stills route the call to the next dial-peers going through different PRIs.  I was able to stop routing to the second gateway using the service parameter on CUCM :  Stop Routing on Q.931 Disconnect Cause Code but i am looking for a way to stop the routing through the dial-peers when the subscriber is absent. On the other hand, we are receiving a busy tone and not the service provider announecement. When i call the same number using my cell phone i receive a message from the telco (the user is not available.....) but using the ip phone we receive a busy tone. Thanks in advance ... View more

Hi there , I just set up a virtual WLC and configured Aps with 3 SSID. I configured APs in flexconnect mode, since with local mode , i couldn't see my SSIDs broadcast. Now most of users , aprox 90% are connected, but 10% cannot see the SSIDs . It's not a coverage issue, because we tested many devices in the same room of the affected users and we can see this SSIDs. Any idea Thanks in advance ... View more

Hi guys, I am unable to get ringback tone when trynig to perform a blind transfer (offnet) ; pstn to pstn i have a cucm 8.6 connected to a gateway through a sip trunk both device and sip trunk have MRGL with annunciator the strange part is that if i do the same usin cueac attendant console; the ringback tone is heard. I am using the same css in both device and cti ports. Any help is much appreciated ... View more

  Hi guys ,   Today i am unable to login to my Jabber account.   Iam using Cabber for Windows 10.6 , it was working fine for ages.   Please find in attachment the error message.   Thanks in advance     ... View more

Hi there,   I just installed a new CUCM v10 in my company, I am trying to add Speed Dials using the self care portal but unfortunately it just give me the abbreviated dial option: Please refer to the attachement . N.B:The entreprise speed dial option is set to true.   Kind regards ... View more