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I have 300 8945 phones and upgraded firmware from 9-4-1-9 to 9-4-2SR3-1. All phones successfully upgraded except one phone. When the phone boots, I get white screen, the top 2 BLF buttons are green, the third button is red, and that's as far as it ge...
I have a single 8945 that hangs any time the camera is activated. First symptom was the phone would hang on any internal call (G.722 audio was maintained during the call, but the phone had to be power cycled after the call). It has 9.4(2)SR2 installe...
When I join a Telepresence SX20 to one of our WebEx MeetingCenter conferences, we're unable to select a layout on the SX20. It only uses the reduced size main speaker (or shared monitor), with the separate film-strip of participants on the lower 25% ...
CUCM 10.0.1.11900-2
Presence 10.0.1.11901-2
We've been on CM version 10 for about 8 months, but upgraded Presence from 8.6 to 10.0 about a month ago.
I have about 275 model 8945 phones registered and in the last couple days started having an issue wi...
I have a weird thing happening with Unity Connection.
I'm on ver 10.0.1.12900-2.
When a user sets an end date and time for an alternate greeting, the time that is read back by the system is one hour earlier than the time they enter on the phone.
If I...
External power and changing switches make no difference.
I think this phone is truly bricked. It doesn't even display the Cisco logo, just a white screen four about 45 seconds.
Rath, I don't think you understood me. The phone doesn't boot. I can't hard reset it and it won't boot to a backup firmware (booting with the handset off-hook).
Thanks for the explanation, Patrick. I tested and got your results. Quite disappointing that a shared screen from a PC participant (specifically PowerPoint) can't be displayed full screen on the Telepresence endpoints. I have received complaints from...
Mysteriously, the phones seem to have stopped going into DND over the weekend. I don't know if it has completely stopped, or just moved to a different set of random phones. I didn't make any changes or do any service restarts over the weekend.
1. Pho...
