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I am working on a assessment/update to over 100 ERLs on a CER system that has been in place for 20 years. We have over 500 On Site Alert Settings configured. Obviously - in the individual ERL Information windows you cannot sort the data in the wind...
I have SNR working and users can turn the feature on/off from the Mobility softkey on their Cisco IP telephone device. Of course the next question is how can I enable/disable the feature when I am away from my desk. I am trying to start with someth...
Cisco documentation indicates that on 79xx phones you can "Use the PC access port to connect a network device, such as a computer, to the phone". What types of problems might be encountered if that device is a Netgear Fast Ethernet Unmanaged FS105 f...
One of my "also supported products" is UCCX. I hope someone can help me out. We don't have any bells and whistles, just a fairly minimal configuration. Now I need to configure a priority queue for our K-12 school cafeteria POS equipment. I am sure t...
No issues with availability/robustness. The order of the OnSite Alert IDs in the ERL "Available Onsite Alert IDs" window seems to be random. Sorry to hear there is no simple way to alphabetize them and reduce the keystrokes required to make the ERL ...
I spent some time figuring some of the basics out so I wanted to share. For CUCM 12 you only need the file name. Some other versions need the path included.
If you want to force the background to be one of the selectable Cisco backgrounds, use th...
I appreciate your reference and have reviewed the documentation and various associated documentation, but I am still missing how all the pieces go together. Do you have time go through the steps?
I have had that same problem and found that the Server Name in the registry had changed to blank. I am running 9.0x. I edited the registry and it resolved the problem for about a month. The machine was a very old laptop and the problem came back a...
Thank you for the fix and the clarification. Yes, everything routing to the POS queue should be a priority 10. Inserting the Set Priority before the Select Resource worked!! Many thanks!!