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Hello folks,A new version of CAA is up, with a bunch of new features and bug fixes. Here’s a glimpse of the new features added recently.1) Delete devicesDevices on your inventory list can now be deleted.Simply select the devices to delete and click t...
Comments: Feedback modal...Problem: Once Ive submitted feedback through this feedback modal by clicking the "send" button, the "category" pulldown control and the "free text" text control are not reset back to default values. As a result, if I have m...
Hey team - first of all, awesome job on OnPlus. I had just a little suggestion after adding a few more beta sites:Is there a way we could add a few ways to manage a topology better? One of my sites has a lot of client devices that are very transitory...
Strange thing - yesterday I got a call from a customer while I was at my daughter's High School and even though I could get into the beta portal with no problem and access a customer site inside the portal, I was unable to connect to devices via RDP ...
OK you answered my question. Looks like we’ll have to ask the customer to enable DHCP temporarily.Thanks,TomFrom: Efrat NoyTo: Tom WuHi Tom,Not sure I understand your question – does your customer site have a DHCP server installed?Note that in order ...
Hi John,Very simple.Go into your account on Active Advisor.From the Home screen click "Add Devices"Enter the IP addresses of the devices/IP range you'd like to rescan, and those devices' login credentials.Click "Scan my Network"Let the scanner run. R...
Hello John,Rescanning the devices is needed when CAA doesn't have complete information about the device, or enough information to process the Best Practices analysis. These cases could occur when devices were discovered via SNMP, or via a file upload...