Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Is it possible to play an announcement such as 'your call will be recorded' prior to an agent making a manual outbound call (not using any automatic Outbound dialer capabilities) in CCX?
customer needs an actual developer/development help with a CRM integration (Daylite) for UC directory. It needs to be a DevNet person who knows XoWS, API, XMPP, SOAP, etc., who will be working with a customer's software developers.customer is running...
Customer is wondering if they can schedule a 5am reboot to 'clear out the cobwebs' since their Webex Boards seems to lose connectivity.Is this possible?and if so, how?otherwise, what is the recommended way to figure out why they are losing connectivi...
the SKU MA-CBL-40G-1M shows 2 ports on each end of the cable, which would tell me I would only use 1 stacking cable to connect 2 switches. is that correct?
from the System Configuration Guide for CUCM 11:Queue status PLK is supported only with the following LCD display phones for both SCCP and SIP: 6921, 6941, 6945, 6961, 7911G, 7931G, 7942G, 7945G, 7962G, 7965G, 7975G, 8961, 8945, 8941, 9951, and 9971....
i've been having issues with the dCloud Cisco Identity Services Engine (ISE) 2.7 v1 - Instant Demo: Unable to even login - auto-login is failing with bad password repeatedly. Interactive Help blue bar not coming up in my Chrome browser. and yes, I ha...
Here are the different ways you can join a Webex Meeting from a Video System.https://help.webex.com/en-us/7yxpa9/Join-a-Webex-Meeting-from-a-Video-System Keep in mind that this is not available when using the Free Webex offering. See the different W...
yes, I actually already looked at that and was part of what I was talking about documentation earlier.It shows one line from one switch to the next. then a second line from the bottom switch to the top switch, implying two different cables; however, ...
OK. thank you. the documentation and the visuals are rather lacking. it was hard enough to get a picture of the stacking cable.I did mention the 50cm cable as an option to the customer but he wanted 1m just in case.Per my subject line I am using the ...
