Hi,Anyone have sample T1 IOS config for integrating with Hong Kong PCCW IDA-P connection?Rg,Gerald.

Hi,I've a UC520 running with uc500-advipservicesk9-mz.151-4.M5. I try to change VLAN on the switchport using snmp however look like the UC520 doesn't support "vmVlan".snmpwalk -v 1 -c private 10.1.1.1 ifDescrIF-MIB::ifDescr.4 = STRING: FastEthernet0/...

Does it possible to assign a work flow group to a CSQ, or change the work flow group from script ?Rg,Gerald.

Installed Advanced quality management 8.5.1 server and install client on the agent PC, however everytime agent windows login, the recording doesn't work.Agent PC Log shows the following errors :2011-04-28 21:19:41:608 WARN STD3008 The thread [940:] t...

I have a script that perfome some recording. The caller can be either external caller (from PSTN) or internal caller (internal IP handset). External caller all work correctly, however for internal caller, if the internal caller put UCCX on hold and u...