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Hi,I've a UC520 running with uc500-advipservicesk9-mz.151-4.M5. I try to change VLAN on the switchport using snmp however look like the UC520 doesn't support "vmVlan".snmpwalk -v 1 -c private 10.1.1.1 ifDescrIF-MIB::ifDescr.4 = STRING: FastEthernet0/...
Installed Advanced quality management 8.5.1 server and install client on the agent PC, however everytime agent windows login, the recording doesn't work.Agent PC Log shows the following errors :2011-04-28 21:19:41:608 WARN STD3008 The thread [940:] t...
I have a script that perfome some recording. The caller can be either external caller (from PSTN) or internal caller (internal IP handset). External caller all work correctly, however for internal caller, if the internal caller put UCCX on hold and u...
Thanks for the explanations. I understand the layout can be change via the script, but that I am require to do is to have different wrapup code based on different queue. Will it be possible ?
That is a very interesting point.I was doing most of the basic function test and all working correctly except the errors generated in the event logs.I shall upgrade to UCCX 8.0.