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We are planning to migrate to CUBE solution ( 4431) from our current PRI, Our goal is to configure both cube routers (4431) in active /active configuration with balancing and redundancy. I could not find a document that explains the cube i...
Hi My customer is rolling out MRA feature to the existing UC environment. CUCM/CUC/IMP servers have .local as DNS suffix and voice service domain is abc.local. Currently users login using username@abc.local , public domain is abc.com and customer...
Hi, My customer is on UCCX 8.5 and they are planning to upgrade to 10.6. Currently they are doing the historical reporting using SQL queries from an in house application. They would like to retain the same option when moving to 10.6. Just wondering...
I am setting up a BE6K with H323 gateway and SIp Phones 7965 ans 7841.CUCM version :9.1.2.11900-12, Firmware on phones:sip78xx.10-1-1SR1-4 and SIP45.9-3-1SR4-1S, gateway(2911) version is 15.3.3.M2.The Issues are ,when CUCM is offline , 7965 register...
Implenting a cucm7.1.5 solution with Cisco unified enterprise attendant console 8.5, during business hours if reception is logging out then calls are not going any where , it still rings on with calling disaly shows the CTI gateway number, i have con...
Thanks Manish!. MD5 Value was confirmed . Following was the upgrade path I followed7.1.3.10000-11 to UCSInstall_UCOS_8.0.3.23900-5.sgn.iso to UCSInstall_UCOS_10.5.1.10000-7.sgn.isoDue to time constraints to troubleshoot this issue, I reinstalled ...
Hi,Thanks for the excellent information, Quick question on CUC upgrade issue I am encounteringMy CUC is on version 7.1.3.1000-11, build anew VM, applied both COP files and upgraded to 8.0.3.23900-5, when I try to upgrade to 10.5 it says invalid fil...
I figured it out , under qeue management in the CUBAC/CUEAC server there is an option for " No Operator overflow" this is need to be checked and and when the operator is not logged in the calls will forward to this specific number mentioned in the o...
