Hello, We are planning to migrate to CUBE solution ( 4431) from our current PRI, Our goal is to configure  both cube routers (4431) in active /active  configuration with balancing and  redundancy. I could not find a document  that explains the cube i...

Hi  My customer is rolling out MRA feature  to the existing UC environment. CUCM/CUC/IMP servers have .local as DNS suffix and voice service domain is abc.local. Currently users login using  username@abc.local , public domain is abc.com and  customer...

Hi, My customer is on UCCX 8.5 and  they are planning to upgrade to 10.6. Currently they are doing the historical reporting using SQL queries from  an in house application. They would like to retain the same option when moving to 10.6. Just wondering...

Implenting a cucm7.1.5 solution with Cisco unified enterprise attendant console 8.5, during business hours if reception is logging out then calls are not going any where , it still rings on with calling disaly shows the CTI gateway number, i have con...