Hello,Outlook uses Microsoft's TAPI to make calls. In order for outlook to be able to make any calls you usually install a TSP provider that enables outlook to dial. A Cisco TSP provider may be part of the CUPC install. Therefore I would check if th...
Hi Saeed,We have already gone through customization of CTIOS and we created a fairly customizable solution that could suit your needs by just changing configuration. It is able to integrate with most web CRM systems with no need to code.Check out h...
Hello,If you have contacts stored in a CRM, ERP, Exchange, Lotus or any other similar data store and you wish to display proper identification based on lookup in these stores you can chceck out 2Ring's IPPS www.2ring.com/ipps. It is able to do a look...
Hello,If you have contacts stored in a CRM, ERP, Exchange, Lotus or any other similar data store and you wish to display proper identification based on lookup in these stores you can chceck out 2Ring's IPPS www.2ring.com/ipps. It is able to do a look...
Hello,As already bvanturn has pointed out it is probable that the directory service returning list of directories is having problem to answer all http requests. And since the phones may remember that there was a problem when asking last time, they d...
