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Hi Chris,To re-license Cisco Unified Attendant Console Standard, contact Cisco TAC and request a re-host. You will need to provide them with either the original license activation codes or the SO number of your purchase. This process is outlined on p...
Hi Jonathan,Registry entries do not need to be modified for Blind Transfers in CUAC Standard. I believe that the technote you are referencing is for the server based Attendant Consoles as they are referring to the CTI port initiating the transfer. A ...
Hi Neil,There is currently not a way for the CUAC server to provide specific details about abandoned calls, other than the number of calls that were abandoned.Thanks,Matt
Customers who have Cisco Unified Attendant Console Department Edition with a valid UCSS contract may migrate to Cisco UAC Standard Version 10.x at no additional cost. These customers may order Cisco UAC Standard Version 10.x license codes in the Cisc...
