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Unified Attendant Console Standard, changed machine code.

fhk-cseifert
Beginner
Beginner

Hello community,

just a question regarding what to do, if the machine code of an UAC Standard installation has changed.

There is an other NIC installed at the pc, so the machine code is changed.

At cisco.com/go/ac or cisco.com/go/license I cannot find anything about the process...

Thanks a lot.

Greetings, Chris

1 Accepted Solution

Accepted Solutions

mawindha
Cisco Employee
Cisco Employee

Hi Chris,

To re-license Cisco Unified Attendant Console Standard, contact Cisco TAC and request a re-host. You will need to provide them with either the original license activation codes or the SO number of your purchase.

This process is outlined on page 2-19 of the Installation Guide.

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/10_6_0/install_admin_guide/CUACS10601872GUIDE.pdf

Thanks,

Matt

View solution in original post

2 Replies 2

mawindha
Cisco Employee
Cisco Employee

Hi Chris,

To re-license Cisco Unified Attendant Console Standard, contact Cisco TAC and request a re-host. You will need to provide them with either the original license activation codes or the SO number of your purchase.

This process is outlined on page 2-19 of the Installation Guide.

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/10_6_0/install_admin_guide/CUACS10601872GUIDE.pdf

Thanks,

Matt

Hi Matthew,

great and thanks a lot for your help.

Thanks, Chris

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