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Moving away from VXMLGW to VVB and I am curious about having multiple entries in the VVB host-to-ip configuration. Today I have something like thismediaserver Datacenter1_ip1, Datacenter1_ip2mediaserver-backup Datacenter 2_ip1, Datacenter2_ip2 The ...
I am working on trying to parse out multiple data points in the FromExtVXML array in ICM, and am having some syntax issues.from CVP in Arrays 0 and 1 i am sending back something like this pv2={Data;pv3={Data};pv4={Data}pv5={Data};pv6={Data};pv8={Data...
I have a report in CUIC that runs, with no issues. No filters used in the report generation. However, when i try to schedule the report, i get an error message stating that the filter must be set. With the box checked or unchecked i still get th...
I had to move my .git repository and now I am trying to get Call Studio to bring that up by default when it is launched.I have removed the old repository from my HD, and have removed it from the recent workspaces in Call Studio.I have tried to also r...
New to Call Studio so forgive the (what is hopefully a newbie) question. I have a Voice Element collecting digits, prompting caller for an 8 digit DOB. I have the element set to dtmf, with a min digits of 8 as well as a max digits of 8. When I test...
I am looking for something like this: Assuming i have 2 COM Servers per side, i want the two on side a configured as mediaserver, and the two on the peer side to be mediaserver-backupVVB A Sidemediaserver 1.1.1.1 1.1.1.2mediaserver-backup 1.2.1.1 ...
Thanks for that information Gerry. Based on the logs, that seemed like what it was doing. I have a requirement to only accept 8, so i will add some custom logic to check the length of the entry and re-prompt there. Appreciate the help!!
