About patriciabohn

patriciabohn · 09-08-2019

I am trying to create a custom gadget to send a REST API call to LCM to send the wrap up data for ea...

patriciabohn · 09-08-2019

I think this might have been caused by a version mismatch. It was recommended that I rebuild my gadg...

patriciabohn · 07-28-2019

I am trying to create a gadget in Finesse that allows the agent to start typing the name of a school...

patriciabohn · 04-04-2019

Did you resolve this issue? What was the final solution? Bouncing the PGs now but this has been a re...

patriciabohn · 12-27-2015

Thanks Omar! Some of our CVP servers were using an old version of the jar file (that didn't have the...

patriciabohn · 12-27-2015

For anyone else that experiences this, it turned out the jar file that we were packaging after finis...

patriciabohn · 09-13-2014

Hi Anthony,We have come up against this issue (see this post: https://supportforums.cisco.com/discus...

patriciabohn · 09-12-2014

Has anyone found a way to overcome the SSL certificate error via UCCX editor? See attached screensho...

patriciabohn · 09-08-2014

Thanks Chris! That worked!

patriciabohn · 09-07-2014

Hi Chris,Thank you for your quick reply! I have attached the gateway config and debugs. I can see wh...

patriciabohn · 09-04-2014

Thank you Gergely! I don't think I worded this very well. We have an http trigger that accepts sever...

patriciabohn · 09-04-2014

We are struggling with creating a WSDL for the UCCX API for integration with an external webservice,...

patriciabohn · 09-04-2014

Thank you both for your quick reply!! We tested both solutions and they both worked!

patriciabohn · 09-03-2014

This was extremely helpful! Would you happen to also know how to complete this without having to man...

patriciabohn · 09-03-2014

We have successfully authenticated but the only way we were able to figure out how was to manually e...

Finesse custom gadget to write wrap code results to 3rd party