About stuartrwalker

stuartrwalker · 12-14-2021

If my version is not listed in the known affected release list, does that mean my version is not affected? I noticed that some of the bug entries for things like CUCM list unaffected versions as well as affected versions. Will UCCE and it's subsystem...

stuartrwalker · 12-17-2021

That's fantastic. Thanks for replying!Here's the link again for those trying to follow this thread: https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-enterprise/217602-understand-the-impact-of-apache-log4j-vu.html

stuartrwalker · 12-17-2021

This is useful, but it doesn't quite answer the question. Our version of UCCE is 11.6.1.0.4.11. However, this link mentions UCCE versions 11.6(2), 12.0(1), 12.5(1), and 12.6(1). Does this mean that 11.6(1) is not affected? I don't want to make that a...

stuartrwalker · 10-20-2020

I have this same issue. LDAP logins were working with no issues, but all of a sudden, they stopped working. I have verified that the users are included in the user list. I have also re-synced users using the oamp interface.

stuartrwalker · 03-17-2015

In my custom gadgets, I use this:var callVars = dialog.getMediaProperties();Then, I can access ECC variables like this:somevariable = callVars["user.ecc_variable_name"];Hope this helps,Stuart W.

stuartrwalker · 10-27-2014

Hi David,We are using v10.5 of Finesse, and have come across this same issue. Can you clarify your workaround for this issue? Do you mean that you simply had agents open a separate tab with the permalink so they could view the appropriate report(s)/d...

Member Since	‎10-24-2014 02:56 PM
Date Last Visited	‎06-28-2022 06:58 AM
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