Hello, Iam doing an upgrade from 7.1.5 to 9.1.2, since the system are in production, we build a parallel 7.1 publisher in VM (Linux4, 4G,160GB HDD)and restored the backup from the production system succesfully.  After that i had upload a demo license from cisco licensing site (3 nodes and 500 users). I had modified the VM template(Linux 5), and started the upgrade installation for 9.1, upgradation reached till post installation. After that it shown an error " Error detected in Post installation-phase,trying to restore the system to the exisiting version". System reboots back to the 7.1 version. I doubt system wont upgrade frm 7.1 to 9.0 with a  Evaluation license? Do we require to rehost the licenses (7.1.5) to our new system and then upgrade to version 9.? tnx Bobby ... View more

Helloo, We have Unity Connection 9.1 sccp integration with CUCM9.1, I have both voice mail profile and Visual Voice mail profile configured. When i click on message button on phone, its shows both profiles, for some users they requires only visual voice mail. In that case can i remove the voice mail profile and keep the visual voice mail profile only for some users? I tried to make it 'none'  from 'VM profile' and subscribed the visual voice mail service. But its not working at all.? Does any one tried this? tnx Bobby ... View more

Hello all, I was trying to do a backup for CUCM Cluster, when try  to configure Backup device from CUCM DRS Page, its shows "Update failed : Unable to access SFTP server. Please verify SFTP permissions. The SFTP tool is freeftpd, iam able to take the backup of CUPS with the same SFTP client and PC. CUCM is 8.6.2 Unrest. Does anyone came across this issue? Tnx Bobby       ... View more

Hello all, We have a Unity Express integrated with CUCM, and soon will upgraded to version 9. Hence we are going to upgrade our CUE from 7.0 to 8.6. we are going to upgrade our CUE license also. My question is, can i do 'software install upgrade' option, so all my configurations remain same? Rather if i chose clean install all my configuration will lost? tnx bobby ... View more

Hello, We have to move CCX server cluster  to different network, and integrate to a different Call Manager Cluster. CCX Version is 8.0 and new CM Cluster is 8.5, does any one had done this previously. All agents will be moved to the new network. First of all need to change IP for the CCX servers, and then integrate to the new CM, does any one had done this kind of task before? tnx Bobby ... View more

Hi, I would like to know anyone had installed CUCM 6.1 on UCS C series. Iam trying to install but i cannot continue with the installation wizard, it says cannot find drive. Is UCS supports CUCM 6 version? Thanks Bobby ... View more