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- About hjacquemin
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Member since
01-07-2008
87
Posts
25
Helpful
1
Solution
10-21-2014
05:54 AM
Hello, Did you find the origins of the alerts? I have the same on 2 defferent servers about at the same time of the night a Saturday night too. Looks like bug CSCts69041 Thansk, Hervé Jacquemin
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05-21-2014
01:05 AM
Hello Carlo, We are able to add the alternate destination via the CCMUser but in some case the line assignment is not done automatically and we have to do it via CCMadmin. See my tests: If I create a new Alternate Number for “Reach Me Anywhere” and assign this number to a Remote Destination Profile then the Line Association is checked by default. But when I create a new Alternate Number for “Reach Me Anywhere” and assign this number to a Dual Mode Phone device (Cisco Jabber for iPhone - TCT) then the Line Association is not checked. This is because the user interface creates a Remote Destination for a Remote Destination Profile and not a Mobile Identity for a Dual Mode Phone device (TCT). If the administrator creates a Mobile Identity for a Dual Mode Phone, then you don’t need a Line Association. So to avoid the problem with the Line Association not selected, they should create a Remote Destination Profile and associate the Remote Destination with this profile and not with the Dual Mode Phone Device (TCT). But the question is, is this behavior working as designed or it should be automatically assigned to the line ? Thanks, Hervé Jacquemin
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Created by
hjacquemin
in IP Telephony and Phones
in IP Telephony and Phones
05-16-2014
02:24 AM
05-16-2014
02:24 AM
Hello Guys, I have a small question about the Reach Me anywhere configuration. I have a setup in CUCM 9.1.1 and some end user are trying to configure SNR by their own under the ccmuser pages. Once the alternate number is correctly configured, they are unable to associate the number to their main line and then the Reach Me Anywhere is not working. I had a quick look under a CUCM 8.6 and there, the user has the ability to check and save the line association (see below) Could you say me how a end user, via the CCM user is able to assigne the alternate number to his main line ? Thanks, Hervé Jacquemin
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Labels:
04-02-2014
05:52 AM
Yes we are using E164 mainly. It's a cluster over wan and we are using TEHO accros the country :)
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04-02-2014
05:35 AM
Hello Suresh, Thanks a lot for your help !! The issue is solved, I tested the new dial-peer (never think about an inbound DP) and works at first shot without shut the 2 other DP. Best regards, Hervé Jacquemin
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04-02-2014
04:22 AM
Hello Suresh, it changed nothing (i tested), the calls seems to never reach the CUCM. It seems the Dial-peer 150 match the call. Correct me if I'm wrong, but to match a dial-peer, the gateway check all DP one by one, apply a translation rule (if set up) and check the destination pattern. I have translation rules, I check my DP with/without translation rules apply in incoming and I have the same behavior. The dial-peer 150 match the call each time. Thanks, Hervé
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04-02-2014
02:45 AM
you will find help on this link https://supportforums.cisco.com/document/31766/scheduled-trace-collection-rtmt-cucm-appliance-model but remove the schedule part :)
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04-02-2014
02:31 AM
Hello Guys, I'm facing a strange issue on a SIP gateway. We received traces from our provider about calls loops. It appears, if we call the main number, this call is directly send back by the gateway to the sip provider and the loops begin. Call flow of a working calls: Sip provider --> Cube/Gateway --> CUCM --> IP Phone Based on my observation, it's like the call never user the configured translation rules.The number is presented with number 0161413 and have to be transform to +43161413 I add some translation rules but it's never used and calls go out to the SIP provider via dial-peer 150 (see attached config). I add a rules and dial-peer for test but it's the same see below the modifiy config part voice translation-rule 1 rule 1 /0161413/ /+43161413/ rule 2 /^0161\(413.*\)$/ /+43161\1/ rule 3 /^0120\(511.*\)$/ /+43120\1/ dial-peer voice 80 voip description ** Calls Received from PSTN to primary Callmanager ** translation-profile incoming E164Incoming destination-pattern +43161413 progress_ind setup enable 3 session protocol sipv2 session target ipv4:10.161.10.170 voice-class codec 1 dtmf-relay rtp-nte fax rate disable ip qos dscp cs5 signaling no vad ! dial-peer voice 81 voip description ** Calls Received from PSTN to primary Callmanager ** translation-profile incoming E164Incoming destination-pattern +43161413 progress_ind setup enable 3 session protocol sipv2 session target ipv4:10.161.10.171 voice-class codec 1 dtmf-relay rtp-nte fax rate disable ip qos dscp cs5 signaling no vad ! if someone has an idea... Thanks, Hervé Jacquemin
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03-25-2014
04:26 AM
It'still ongoing with the provider :) I tried via email days ago, by phone, only in german it's not easy for me :D I keep you inform as soon as I have a feedback !!
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03-21-2014
02:02 AM
thanks a lot for your analyze ! I will have a look on this with the provider !
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03-20-2014
01:17 AM
attached the logs: Caller id: 003227894364 Called id: 00496172408170 Forwad all number: 0032496529594
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03-20-2014
01:06 AM
I will take the traces right now. regarding your question: 1: it's working 2: I'm not on site (I'm in Belgium, problem is in Deutschland) but normally it's working 3: it's working 4: it's working
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03-19-2014
09:00 AM
still the same I added this commande to test but with/without no changes. Do I have to remove it from the pots dial-peer?
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03-19-2014
08:12 AM
Internally there is no issue, it's just when an outside call is transfer/forwarded outside.
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10-21-2014
Hello,Did you find the origins of the alerts? I have the same on 2
defferent servers about at the sa...
05-21-2014
Hello Carlo, We are able to add the alternate destination via the
CCMUser but in some case the line ...
05-16-2014
Hello Guys,I have a small question about the Reach Me anywhere
configuration.I have a setup in CUCM ...
04-02-2014
Yes we are using E164 mainly. It's a cluster over wan and we are using
TEHO accros the country :)
04-02-2014
Hello Suresh, Thanks a lot for your help !! The issue is solved, I
tested the new dial-peer (never t...
04-02-2014
Hello Suresh, it changed nothing (i tested), the calls seems to never
reach the CUCM. It seems the D...
04-02-2014
you will find help on this link
https://supportforums.cisco.com/document/31766/scheduled-trace-colle...
04-02-2014
Hello Guys,I'm facing a strange issue on a SIP gateway. We received
traces from our provider about c...
03-25-2014
It'still ongoing with the provider :) I tried via email days ago, by
phone, only in german it's not ...
03-20-2014
attached the logs:Caller id: 003227894364Called id: 00496172408170Forwad
all number: 0032496529594
03-20-2014
I will take the traces right now. regarding your question:1: it's
working2: I'm not on site (I'm in ...
03-19-2014
still the sameI added this commande to test but with/without no
changes.Do I have to remove it from ...
Public Statistics
| Date Registered | 01-07-2008 11:49 PM |
| Date Last Visited | 09-04-2019 01:41 AM |
| Total Messages Posted | 87 |
| Total Helpful Votes Received | 25 |
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